Frequently Asked Questions
How long does it take get my website up?
We work hard to keep this process as quick as possible. From the moment you fill out the content requirement form, we aim to have your website completed in 7 days. Well, more like 6 days, but we add in a Sabbath because it seemed like the right thing to do.
Am I locked in for a certain number of months?
Absolutely not! Unlike most web agencies (you'll notice we're very unusual - in a good way), we won't lock you into any long contract. We go month-to-month, and you can cancel at any time. We believe the value we provide far outweighs $50/mo, and allowing you cancel at any time will keep us working to consistently provide an amazing experience.
How does payment work?
For payment we take a credit/debit card and run it once a month on the same day for $50. The startup fee will be paid up front, and the $50/mo fee will be paid on the day the website launches. Need to change billing days? No problem, we’re flexible.
If we cancel, do you take the site down?
You must have had some bad experiences in the past... “No” is the emphatic answer to your question. If you cancel for any reason, the site is yours. We’ll hand you the keys and bid you good day.
You will, however, be responsible for finding your own hosting solution (we’re happy to make recommendations - it typically costs $10-$20/mo for what you’ll need). If you kick in a couple bucks, we can even help you migrate the site to your new hosting platform.
How are you so awesome?
Our mothers ask us the same question all the time. To give you the most honest answer, we refer you back to said mothers.